Snowmaker Support
Stuck, found a bug, or have an idea? We read every message.
Contact us
- By email. hello@yipbit.com. We usually reply within a few days. For a bug, tell us your iPhone or iPad model and the version shown in Settings, under About.
- By mail. Yipbit LLC, 1500 N Grant St #11267, Denver, CO 80203.
Common questions
Is Snowmaker free?
Yes. You can download it free and play three mountains. The World Pass is a one-time purchase that opens the other ten mountains and some extra buildings. There is no subscription and there are no ads.
How do I restore my World Pass?
Open Snowmaker, go to Settings and tap Restore purchase under World Pass. Use the same Apple Account you bought it with. You are not charged again. If it does not come back, email us.
How do I move my resort to a new phone?
On your old phone, open Settings, then Account and cloud save, and sign in with Apple or an email code. Sign in the same way on the new phone and your resorts come back, one for each mountain.
Do I need an account to play?
No. Your resorts are saved on your device and the game never needs the internet. An account is only for saving your resorts in the cloud. A guest account also saves them, but it cannot sign back in on another device.
How do I delete my account and data?
Open Settings, then Account and cloud save, tap Delete account and confirm. This permanently deletes your Yipbit account and everything saved with it in the cloud, including your Snowmaker saves. Your Yipbit account is the same one Marginal uses, so its data is deleted too. Resorts saved on your device stay until you delete the app. You can also email us from the address on your account and we will delete it for you.
What happens when I sign out?
Your resorts stay on your device. You are also signed out of Marginal on that device, because both games share one Yipbit account.
What do I need to play?
An iPhone or iPad. Snowmaker plays in English and Spanish, and follows your device language.
Privacy
What the game collects and why is in our privacy policy.